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| KLM Royal Dutch Airlines |
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7.2/10
Average rating based
on 8 reviews |
Price/quality ratio
Ground service
Onboard service
Baggage handling
Punctuality |
6.9
6.9
6.8
7.1
8.1 |
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Experience & Reviews
1.0 out of 10
Never again | Cardiff-Amsterdam-Dubai (CWL-AMS-DXB)
Economy Class
| Price/quality ratio |  | | Ground service | | | Onboard service | | | Baggage handling | | | Punctuality | |
october 2011 flight rome to cardiff vis amsterdam, delayed us in the airport due to lack of stands for the plane so we missed connecting flight, all the staff couldn't care less including ground staff: had to stay in airport hotel over night, lost our bags , were never put on in rome so did not arrive back to cardiff for 4 days. JANUARY 2012 FLIGHT CARDIFF TO DUBAI via amsterdam, to catch cruise arrived in amsterdam and 15 minutes before dubai departure cancelled the flight due to technica
Posted by roger bentley on 04-02-2012
|  | 7.0 out of 10
Acceptable | Amsterdam-Geneva (AMS-GVA)
Business Class
| Price/quality ratio |  | | Ground service |  | | Onboard service |  | | Baggage handling |  | | Punctuality | |
Price acceptable/low but servcie was so-so, therefore quality ratio does not get best score. Baggage handling was really bad. It arrived on a later flight and they made me come back for the bag. Flight was ontime but did not help because I had to go back for the bag anyway...
Posted by Louis on 17-11-2009
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| 5.0 out of 10
Not sure | Amsterdam-Bangkok (AMS-BKK)
Economy Class
| Price/quality ratio |  | | Ground service |  | | Onboard service | | | Baggage handling | | | Punctuality | |
for this long distance very bad space for the legs ( I am 182)
the food was not tasty Only one glass of wine not interesting on board entertainment compared with cathay pacifi, eva or china airlines
Posted by hans on 06-05-2009
| | 9.0 out of 10
Good | Amsterdam-Ciudad de Mexico (Mexico City) (AMS-MEX)
Economy Class
| Price/quality ratio |  | | Ground service | | | Onboard service | | | Baggage handling | | | Punctuality | |
Perfectly priced flight, in time and relaxed. Although personal inflight entertainment was missing. It was a 474 combo...
Posted by D. van den Broek on 18-04-2009
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| 8.8 out of 10
Good | Geneva-Amsterdam-Istanbul (GVA-AMS-IST)
Economy Class
| Price/quality ratio | | | Ground service | | | Onboard service | | | Baggage handling | | | Punctuality | |
All four flights were on time which is quite rare these days. The food was bad even for airline standards, but I guess that you get what you pay for. Did not check in any luggage. Overall the price/quality ratio was very good.
Posted by Ron on 14-04-2009
| | 8.8 out of 10
Good | Amsterdam-Johannesburg (AMS-JNB)
Business Class
| Price/quality ratio | | | Ground service | | | Onboard service | | | Baggage handling | | | Punctuality | |
Little to say. The flight from and to Johannesburg were on time, service onboard was great, food OK for an airline imo. I recommend KLM to anyone hesitating which airline to fly.
Posted by Stuart on 08-04-2009
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